In 2008, Quickborn Consulting signed a multi-year application maintenance services agreement with Galeries Lafayette. Quickborn Consulting was chosen by Galeries Lafayette to provide application maintenance and support services for all Oracle Retail applications.
Quickborn provides support for the ensemble of Oracle Retail Applications in production at Galeries Lafayette covering 24/7 monitoring, incident detection and recovery services for all Oracle Retail module operations, and providing system fixes and enhancements including performance enhancements.
“We are very happy to continue our partnership with Quickborn Consulting. We have been working with Quickborn Consulting for several years and the driving force behind this decision was to tap into their applications maintenance and support best practices and proven expertise for Oracle Retail applications. We needed a way to mitigate risk and ensure the systems would remain stable. We chose to continue partnering with Quickborn because they have a deep technical and functional understanding of Oracle Retail applications, a methodology designed to meet and exceed our existing service levels and because they have constantly proved they are willing to do what is necessary to ensure our applications are running smoothly” said Laurent Singer, IT Director of Galeries Lafayette.
“Building on our long-term partnership, we are thrilled to have been selected to continue to support Galeries Lafayette moving forward. This contract illustrates confidence in our knowhow and experience and represents an opportunity to demonstrate the benefits and the services we provide to our customers.” said Gábor Tőzsér, Founder and President of Quickborn Consulting. “Leading department store retailers like Galeries Lafayette are focused on achieving the right balance of long-term operational excellence and cost reduction. Utilizing Quickborn’s proven Application Maintenance Outsourcing model we provide vital services to Galeries Lafayette; having reliable technology and skilled team ensuring the reliability and performance of all their Oracle Retail applications in their department stores in France and Germany.”
About Galeries Lafayette:
A fashion and household name in France, Galeries Lafayette manages more than 500,000 square metres of store space, including the world’s largest shoe department at Galeries Lafayette Paris Haussmann, across its 62 department stores in France and Berlin (Germany). Read more at:www.groupegalerieslafayette.fr
About Quickborn Consulting:
Quickborn Consulting is a provider of business consulting, IT systems integration, solutions development and support services for the global retail industry. The company supports retailers on their business and IT transformation programs to improve their performance and increase their competitiveness. Quickborn Consulting has local presence in USA, France, Germany, Hungary, and Ireland, and is present globally through its international network.
For further information please contact:
Gábor Tőzsér, Founder and CEO, Tel. +36 7 06 10 23 95, e-mail: gabor.tozser@www.qbcs.com