Stores & Omnichannel

Oracle Retail Store & Omnichannel solutions connect in-store and digital shopping experiences, delivering a seamless, customer-centric journey. From modern point-of-sale (POS) systems to real-time inventory visibility and unified order management, these solutions empower retailers to meet customer expectations with agility and efficiency.

Oracle Store & Omnichannel Software Features

QBCS helps retailers implement and integrate Oracle Store & Omnichannel solutions to create a truly unified commerce experience. Our team specializes in optimizing omnichannel order fulfillment, enhancing in-store operations, and ensuring a seamless flow of data across all customer touchpoints. By leveraging Oracle’s technology, we enable retailers to improve conversion rates, reduce friction in the shopping experience, and increase customer satisfaction.

Xstore Point of Service

Customer Engagement

Order Management Suite

Xstore Inventory Operations

CX Commerce

Data Store 

Payment

Benefits of Oracle Store & Omnichannel Solutions

Strengthen customer loyalty with a comprehensive view

Create impactful shopping experiences across physical and digital channels by gaining real-time insights into customer behaviors and preferences throughout their journey.

Streamline order management and fulfillment

Provide outstanding customer service by ensuring full visibility into order tracking and shipments. Enable associates to resolve customer concerns efficiently before and after purchases.

Utilize real-time inventory insights

Gain quick access to precise stock data to maintain smooth, reliable, and standardized in-store operations.

Enhance personalization with a versatile retail POS

Equip store associates with powerful and scalable POS features to understand better and serve customers effectively.

Store & Omnichannel

Learn about the hurdles in creating seamless customer experiences, overcoming inefficient store operations, and making better use of in-store data.

Fragmented Experiences

The Symptoms:

The Challenge:

Customers receive inconsistent service across channels, undermining brand trust and loyalty.

Solution:

We integrate digital and physical channels to deliver seamless, unified experiences with CX and omnichannel tools.

Key Benefits:

Inefficient Store Operations

The Symptoms:

The Challenge:

Manual tasks and disconnected systems waste staff time and reduce productivity on the sales floor.

Solution:

Our POS solutions and mobile solutions digitize store operations for faster, more efficient performance.

Key Benefits:

Underutilized Store Data

The Symptoms:

The Challenge:

In-store behavioral and sales data often go unanalyzed, missing opportunities to enhance operations or marketing.

Solution:

We unlock insights from store-level data to drive smarter decisions in merchandising, staffing, and customer engagement.

Key Benefits:

Unique Retailer Challenge

Your Unique Challenge:

Every retailer faces unique challenges that don’t fit standard categories. Your specific business model, customer base, or regional factors may create distinctive obstacles requiring tailored solutions.

Solution:

Our retail innovation lab works directly with your team to identify unique challenges and develop custom solutions using our modular technology platform, creating proprietary capabilities for your brand.

Key Benefits:

Case Studies & Articles

Our expertise is reflected in the success stories of global retailers who have partnered with QBCS for Oracle Planning & Optimization implementations. These projects highlight how our tailored approach drives measurable outcomes for businesses of all sizes.

Store Layout Optimization

Learn how to use store layout optimization to maximize sales and improve your customer’s shopping

ORACLE Xstore and Commerce Omni-Channel overview

Oracle Retail Xstore Point of Service is an integrated point of sale solution that supports business processes of today’s omni-channel retail landscape efficiently with user friendly process flows and customer friendly efficiency.

QBCS’s Xstore for Fuel & Convenience

Petrol stations differ from regular retail outlets in rules, procedures, authorization, and transactions that retailers need to be aware of.

Retailers who chose QBCS

Get in touch

QBCS is a certified full-service Oracle Retail partner, covering all aspects of retail solutions—from strategy consulting to implementation and 24/7 support.

Interested in working together? Schedule a free consultation today!

Expertise in All Oracle Products

Our team has 21+ years of experience as a trusted Oracle Partner, working on the whole Oracle Retail product portfolio. Click to see our expertise in the following categories:

Retail Merchandising​

Supply Chain Management

Retail Artificial Intelligence and Analytics

Fusion Cloud Financials